Strategic Account Advisor

Job overview

The Strategic Account Advisor role is full-time in Saint Louis, MO. Compensation is not specified. Facilisgroup provides SaaS solutions and a peer network for the promotional products industry, supporting partner growth and success. The advisor manages a portfolio of partners, guiding onboarding, account strategy, adoption, and issue resolution. By using account data and proactive engagement, the role supports partner retention, growth, and effective use of Facilisgroup services and solutions.

What you'll do

• Serve as strategic advisor for assigned partners
• lead proactive engagement, business reviews, onboarding, and growth planning
• identify solution and supplier opportunities
• monitor partner health and retention risks
• coordinate issue resolution
• maintain account documentation and reporting
• use partner data to prioritize outreach and track progress.

What we're looking for

Skills & competencies

strategic account advisor

account management

partner success

saas

promotional products

onboarding

business reviews

retention

saint louis mo

facilisgroup

full-time

customer support

Work arrangement

• Weekend coverage required

Benefits & perks

• Healthcare coverage including health, dental, vision, and flexible spending
• retirement matching
• paid time off and holidays
• annual volunteer time
• additional paid leave for new parents and flexible scheduling.

Why this role

Reports to the Manager of Success Teams; success measures include partner retention, service adoption, engagement, growth, onboarding, and training participation.

About the employer

Facilisgroup is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.