Pharmacy Service Representative - Specialty Pharmacy
Compensation
$31.77 – $35.78 /yr
Employment type
Full-time
Work setting
On-site
Location
Palo Alto, CA
Schedule
Day shift
Posted
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Job overview
The Pharmacy Service Representative is a hybrid role based in Palo Alto, CA, with an hourly pay range of $31.77 to $35.78. This position supports the Specialty Pharmacy team at Stanford Health Care. This role serves as a key point of contact for patients, providing support with prescription management, insurance inquiries, and medication adherence. The representative will handle inbound/outbound communication, coordinate refills, and resolve claim issues.
What you'll do
- Answer patient calls
- manage medication refills
- resolve insurance issues
- perform data entry
- document interactions
- escalate complex issues.
What we're looking for
- Skills & competencies
- full-timeday shiftpalo alto castanford health carepharmacycustomer servicerepresentative$32-$36/hrhybridno on-callno travel
- Work arrangement
- Weekend coverage required
Benefits & perks
- Competitive pay, comprehensive benefits, and professional development opportunities.
Why this role
Requires 1 year of call center or customer service experience in a pharmacy/medical environment.
About the employer
Stanford Health Care is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.
Additional details
- Industry sector
- 62
- Industry
- Offices of All Other Miscellaneous Health Practitioners
- Occupation code
- 43-4051.00
You'll be redirected to the employer's application page.
Listing ID: 74867c5f-2c9c-4f76-b053-024296e6ef7c