Billing Specialist (Collector)

Job overview

The Billing Specialist (Collector) role is onsite in Baton Rouge, LA; the posting explicitly states there is no remote work. Compensation is not specified. The role supports the clinic’s medical billing and patient account collections. The specialist follows up on outstanding balances, researches account discrepancies, and coordinates with patients, guarantors, attorneys, collection agencies, and internal teams. Accurate documentation and respectful communication help resolve accounts while supporting patient service and compliance with confidentiality requirements.

What you'll do

• Contact patients and guarantors by phone and mail about outstanding balances
• work with attorneys and third-party collection agencies to monitor account status and resolve billing issues
• communicate professionally and empathetically while arranging payments
• research and resolve account discrepancies
• document collection activity and account updates
• collaborate with billing, customer service, and administrative teams
• and protect patient confidentiality under HIPAA guidelines.

What we're looking for

Skills & competencies

billing specialist

medical collector

baton rouge la

medical billing

insurance collections

patient accounts

account resolution

hipaa

billing office

epic preferred

onsite

no remote work

Work arrangement

• Weekend coverage required

Why this role

Six months of billing office experience is preferred. Familiarity with EPIC and medical collection processes is a plus.

About the employer

Baton Rouge Clinic-A Medical Corporation is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.