Automotive Service Supervisor

Job overview

The Automotive Service Supervisor role is onsite in North Billerica, MA, with an annual salary range of $70,000–$80,000. The supervisor coordinates vehicle service operations for Frontrunner Bus Group. This hands-on leader manages service writing, scheduling, technicians, repairs, parts, and customer communication to keep service work organized, documented, and aligned with quality, safety, and compliance standards.

What you'll do

• Prepare work orders, estimates, and repair authorizations
• supervise technicians
• answer calls and provide parts quotes
• communicate service needs, timelines, and costs to customers
• assign and track repair orders and maintenance schedules
• assist with diagnostics and complex repairs
• maintain service records and warranty documentation
• manage parts inventory
• train team members and conduct performance reviews.

What we're looking for

Skills & competencies

automotive service supervisor

north billerica ma

frontrunner bus group

$70k–$80k/year

service writing

technician supervision

repair estimates

customer communication

vehicle diagnostics

parts inventory

warranty claims

safety standards

high school degree

full-time

Work arrangement

• Weekend coverage required

Why this role

Full-time, onsite position listed as 40 hours; supervisory or team-lead experience is required.

About the employer

Frontrunner Bus Group, Inc. is hiring for this role. Industry: All Other Automotive Repair and Maintenance. Sector: 81.