Customer Service Representative — State Farm Agent Team

Job overview

The Customer Service Representative — State Farm Agent Team role is an in-person position in Farragut, TN, scheduled for 40 hours per week. Pay is $45,000–$65,000 per year. The role supports Vanessa Brown’s State Farm agency in helping clients with insurance needs. The representative answers policy questions, assists with changes and claims, maintains customer records, and identifies products that may benefit clients. These services help customers understand and manage their insurance coverage.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions
• recommend products that may benefit customers.

What we're looking for

Skills & competencies

customer service representative

state farm agent team

insurance customer service

policy information

claims support

farragut tn

$45k–$65k

full-time

40 hours per week

paid time off

401(k) matching

performance bonus

training and development

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• training and development
• 401(k) matching
• performance-based bonus.

Why this role

In-person, 40-hour-per-week position; office dogs; training and development provided.

About the employer

Vanessa Brown - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.