Customer Service Manager, State Farm Agent Team

Job overview

The Customer Service Manager, State Farm Agent Team role is onsite in Mason, OH. Compensation is $45,000–$65,000 per year. The position is with an independent State Farm agent who markets State Farm insurance and financial service products. The role builds and maintains customer relationships and provides prompt, accurate service on insurance inquiries and policy matters. It supports the agent’s customer service operations through follow-up and assistance with coverage, policy changes, claims, and billing questions.

What you'll do

• Establish customer relationships and follow up as needed
• respond to inquiries about insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
• maintain a strong commitment to daily service and success.

What we're looking for

Skills & competencies

customer service manager

state farm agent team

mason oh

doug zeigler

insurance customer service

policy changes

claims

billing support

property and casualty license

$45k–$65k

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) matching, paid time off, and training and development.

Why this role

The posting states that the position is with an independent contractor agent, not State Farm Insurance Companies; a Property and Casualty license must be obtained.

About the employer

Doug Zeigler - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.