Resident Services Coordinator

Job overview

The Resident Services Coordinator role is onsite in Worcester, MA, with regular regional travel. Compensation is $55,000–$70,000 per year. The coordinator supports programs for residents in affordable housing communities and works with property management teams. The role designs and delivers programs that promote housing stability, resident engagement, and community well-being. It also builds partnerships, secures funding, tracks outcomes, and coordinates referrals and resources to help residents access support and remain stably housed.

What you'll do

• Coordinate programming with property management teams
• support resident engagement goals and outcome tracking
• design programs addressing rent arrears, lease compliance, and resident relationships
• build partnerships with community organizations, service providers, and funders
• identify funding opportunities
• analyze performance data
• coordinate referrals
• oversee community events and newsletters
• maintain records and reports
• manage engagement and grant-funded budgets.

What we're looking for

Skills & competencies

resident services coordinator

worcester ma

blue castle agency

affordable housing

resident engagement

housing stability

community partnerships

grant funding

hud

fair housing

regional travel

$55k–$70k/year

Work arrangement

• Weekend coverage required

Why this role

Requires a bachelor’s degree in social work, human services, or related field; 3–5 years of relevant experience; grant funding success; knowledge of HUD and Fair Housing; and reliable transportation for regional travel.

About the employer

Blue Castle Agency is hiring for this role. Industry: Residential Property Managers. Sector: 53.