Front Desk Agent, Chinese Preferred

Job overview

The Front Desk Agent, Chinese Preferred role is onsite in Houston, TX. Compensation is not specified. The position supports guest services at a hotel-style apartment property in Houston’s Chinatown area. The agent welcomes guests and manages front desk transactions and inquiries, helping provide professional hospitality and resolve guest concerns. The role also supports accurate payment records and may assist with night audit duties when necessary.

What you'll do

• Greet and welcome guests
• manage check-ins and check-outs
• answer calls and guest inquiries
• provide information about facilities, services, and local attractions
• handle complaints and resolve issues
• process payments and maintain financial records
• assist with night audit duties when necessary
• keep the front desk organized.

What we're looking for

Skills & competencies

full-time

front desk agent

guest services

hotel-style apartments

hospitality

houston tx

gpi management

chinese preferred

check-in and check-out

night audit support

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k)
• dental, health, and vision insurance
• employee discounts
• flexible schedule
• paid time off
• holiday pay.

Why this role

English and Chinese skills are preferred but not required; the description also notes bilingual communication and office software skills.

About the employer

GPI Management is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.