Customer Experience Champion

Job overview

The Customer Experience Champion role is onsite in Knoxville, TN; compensation is $14 per hour plus tips. The role is based at Harper Auto Wash’s Chapman Highway location, where the team focuses on customer satisfaction and vehicle service. The position creates a welcoming customer experience while supporting sales, wash-tunnel vehicle guidance, and interior cleaning. By following safety and service procedures, the champion helps customers move through the wash efficiently and ensures vehicles are cleaned consistently.

What you'll do

• Greet customers and provide friendly service
• explain procedures and answer questions
• prepare and visually inspect vehicles
• guide vehicles safely into the wash tunnel and confirm neutral
• inspect truck beds and roof racks
• perform a brief high-pressure spray
• clean interior windows, dashboards, and tires and vacuum vehicles
• maintain equipment and work areas.

What we're looking for

Skills & competencies

customer experience champion

knoxville tn

harper auto wash

$14/hr plus tips

part-time

customer service

vehicle preparation

wash tunnel

interior cleaning

sales

driver’s license

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision insurance
• 401(k)
• short- and long-term disability
• employer-paid life insurance
• paid holidays, vacation, and sick time
• advancement opportunities.

Why this role

The role may include sales, wash-tunnel, and interior-cleaning duties; requires a driver’s license and passing drug screening under company policy.

About the employer

Harper Auto Wash is hiring for this role. Industry: Car Washes. Sector: 81.