Account Associate - State Farm Agent Team Member

Job overview

The Account Associate - State Farm Agent Team Member is an onsite role based in Fayetteville, NC, with a pay range of $17.00–$20.00 per hour. This position supports a close-knit agency team dedicated to providing personalized insurance services and building strong community relationships. This role exists to manage customer accounts, process policy changes, and handle insurance claims. By acting as a liaison between customer needs and agency departments, the associate contributes to the agency's growth and ensures high-quality service for all clients.

What you'll do

• Manage customer accounts and update database information
• assist customers with policy inquiries and changes
• process insurance claims and track status
• coordinate with underwriters for policy issuance.

What we're looking for

Skills & competencies

full-time

day shift

fayetteville nc

state farm

insurance

customer service

account management

onsite

no degree required

new grad eligible

$17-$20/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Licensing paid by agency, performance bonuses, paid time off, training and development, flexible schedule.

Why this role

Licensing paid by agency, performance-based bonuses, and a supportive, team-oriented culture.

About the employer

Jaime Shannon - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.