Bilingual IT Support Technician – Level 2
Compensation
$26/hour
Employment type
Full-time
Work setting
On-site
Location
Chicago, IL
Schedule
Day shift
Posted
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Job overview
The Bilingual IT Support Technician – Level 2 role is onsite in Chicago, IL, with a schedule of 9 a.m.–5:30 p.m. Compensation is $26 per hour. The Information Technology department supports employees across El Milagro’s office, restaurant, manufacturing, and distribution locations.
What you'll do
- Provide Level 2 support for hardware, software, operating systems, applications, and network connectivity
- resolve escalated Level 1 incidents
- support Windows workstations, Microsoft 365, Active Directory/Entra ID, VPN, Wi-Fi, and printers
- install and maintain computers and devices
- manage accounts and equipment provisioning
- troubleshoot network issues
- document tickets
- identify recurring issues
- escalate complex incidents
- assist with technology deployments
- travel between company locations regularly.
What we're looking for
- Skills & competencies
- bilingual it support technicianlevel 2 supportchicago ilel milagroenglish and spanishwindows 10/11microsoft 365active directoryentra idvpnwi-fidaily travel$26/hour
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, and vision coverage
- 401(k)
- life insurance
- tuition reimbursement
- paid time off and holidays
- professional development and career growth opportunities.
Why this role
Fluent English and Spanish required; 2+ years of IT support experience required; regular daily travel between El Milagro locations.
About the employer
El Milagro Inc. is hiring for this role. Industry: Full-Service Restaurants. Sector: 72.
Additional details
- Industry sector
- 72
- Industry
- Full-Service Restaurants
- Occupation code
- 15-1232.00
You'll be redirected to the employer's application page.
Listing ID: 740d1aa9-5b04-432f-af65-84358bac83ad