Honda Automotive Service Advisor

Job overview

The Honda Automotive Service Advisor role is onsite in Manchester, NH; compensation is not specified. The posting describes a five-day work week and flexible work schedule. The advisor supports AutoFair Honda’s service department and customer experience. The advisor coordinates customer inquiries, technician work, service recommendations, parts, and warranty claims. By monitoring service progress and maintaining customer satisfaction, the role contributes to efficient repairs and the dealership’s ownership experience.

What you'll do

• Provide concierge support for customer inquiries
• distribute work efficiently among technicians
• answer technical questions about vehicle problems, warranties, services, and repairs
• maintain customer happiness scores
• assist with diagnosis and order parts and tools
• oversee warranty claims and service-department training
• set schedules and assign tasks
• reinforce company policies and applicable regulations
• collaborate with management on hiring and discipline decisions.

What we're looking for

Skills & competencies

honda automotive service advisor

manchester nh

autofair automotive group

customer experience

technician scheduling

warranty claims

service department

five-day work week

flexible schedule

sales success

career growth

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life and disability coverage
• 401(k) with company match
• paid vacation and training
• growth opportunities
• employee vehicle purchase plans
• health and wellness benefits
• and product and service discounts.

Why this role

The posting states service advisors have the potential to earn well over $100,000 per year; this is not a guaranteed salary. A clean driving record and valid driver’s license are required.

About the employer

AutoFair Automotive Group is hiring for this role. Industry: New Car Dealers. Sector: 44.