Client Services Support Representative

Job overview

The Client Services Support Representative role is onsite in Vernon Hills, IL. Pay is $19–$25 per hour. Blitt and Gaines, P.C. is a debt collection law firm that provides legal services to financial institutions and emphasizes compliant and ethical practices. The representative reviews assigned accounts and determines the next action under documented procedures and client-specific workflows. The role processes closures, settlements, and special-handling claims accurately and on time, supporting compliant account operations and coordination with internal teams.

What you'll do

• Review accounts from system queues and task batches
• apply coding and documentation for closures, settlements, and special-handling matters
• process settlement approvals and updates
• verify account closure eligibility and documentation
• follow client instructions and escalation guidelines
• use multiple software systems
• meet accuracy, productivity, and quality benchmarks
• collaborate with operations, compliance, and management.

What we're looking for

Skills & competencies

full-time

client services

account review

settlement processing

account closures

special handling

data entry

compliance

vernon hills il

blitt and gaines

microsoft office

$19–$25/hr

paid time off

401(k)

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, paid holidays, medical, dental, vision, life insurance, short-term disability, 401(k), profit sharing, and professional growth opportunities.

Why this role

The posting emphasizes documented procedures, client-specific workflows, and accuracy in a fast-paced, high-volume environment.

About the employer

34259 - Blitt and Gaines PC is hiring for this role. Industry: Offices of Lawyers. Sector: 54.