Client Experience Coordinator

Job overview

The Client Experience Coordinator role is listed for Capitol Heights, MD or Baltimore, MD; the posting does not specify whether the arrangement is onsite, hybrid, or remote. Compensation is listed as $60,000–$90,000 per year. The role supports dancker’s client projects and its work transforming spaces into high-performing destinations. The coordinator supports projects from quotation through completion by maintaining accurate orders and documentation, communicating with clients and internal partners, and coordinating deliveries and installation activities. The role helps keep projects on schedule and supports a positive client experience.

What you'll do

• Prepare, maintain, and track quotations, orders, and customer documentation
• convert design files, purchase orders, and product specifications into quotations and order documents
• maintain project information in Hedberg and other business systems
• respond to client inquiries and communicate project updates
• coordinate deliveries, installation activities, manufacturer and fabric reservations, and dealer projects
• monitor progress using dashboards and tracking systems
• prepare installation packages and change orders
• maintain business documentation
• and partner with Operations, Project Management, and Finance on project issues, invoicing readiness, and accounts receivable support.

What we're looking for

Skills & competencies

client experience coordinator

capitol heights md

baltimore md

dancker

$60k–$90k

client service

project coordination

order management

quotations

hedberg

deliveries

installation coordination

customer documentation

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, vision, life insurance, 401(k) matching, and corporate discount programs.

Why this role

The posting lists a salary range of $60,000–$90,000 per year. A high school diploma or GED is required; an associate or bachelor’s degree is preferred.

About the employer

dancker is hiring for this role. Industry: Administrative Management and General Management Consulting Services. Sector: 54.