Hotel Guest Services Associate – Hyatt Place

Job overview

The Hotel Guest Services Associate – Hyatt Place role is onsite in Greensboro, NC. Compensation is not specified. The position supports hotel guests and contributes to a welcoming stay consistent with the Hyatt brand. The associate helps guests through check-in and check-out, responds to questions and concerns, and coordinates with hotel departments on room-service and housekeeping requests. These duties support a comfortable, organized guest experience.

What you'll do

• Greet guests and assist with check-in and check-out
• answer questions about hotel amenities and local attractions
• assist with room-service and housekeeping requests
• handle guest complaints and resolve issues professionally
• collaborate with other hotel departments to support a seamless guest experience.

What we're looking for

Skills & competencies

hotel guest services

hyatt place

greensboro nc

hospitality

guest check-in

guest check-out

customer service

housekeeping requests

room service

flexible hours

weekend and holiday availability

Work arrangement

• Weekend coverage required

Why this role

The posting describes flexible hours, including weekends and holidays, and opportunities to learn and grow in hospitality.

About the employer

Hyatt Place is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.