Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Hampshire, IL, with annual compensation of $40,000–$50,000. The position supports Taylor Maciaszek’s State Farm agency, a growing team focused on customer experience and community involvement. The representative helps customers with policy questions, changes, and claims while maintaining accurate interaction records. The role contributes to agency growth by coordinating with teammates and providing responsive service to community members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance claims and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

hampshire il

state farm agent

insurance

policy information

policy changes

claims support

customer records

full-time

$40k–$50k/year

Work arrangement

• Weekend coverage required

Benefits & perks

• Simple IRA with a 3% match, group life insurance, individual and office-wide bonus opportunities, paid time off, training and development, and flexible scheduling.

Why this role

Previous customer service experience is preferred; the posting notes potential internal growth opportunities for driven and sales-minded candidates.

About the employer

Taylor Maciaszek - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.