Experienced Automotive Service Advisor

Job overview

The Experienced Automotive Service Advisor role is onsite in Columbus, OH. Compensation is not specified; the posting describes competitive wage plans. The advisor supports the Germain Jaguar Land Rover Easton service department and its customer experience mission. The advisor serves as the primary customer contact, clarifies vehicle needs and repair recommendations, and coordinates appointments and repair orders with technicians. The role helps customers understand service options and supports timely, high-quality repairs and customer satisfaction.

What you'll do

• Greet customers
• understand vehicle needs and communicate repair recommendations
• schedule appointments and manage repair orders
• coordinate customers and service staff
• explain service costs
• maintain service and customer records
• promote additional services and warranty work.

What we're looking for

Skills & competencies

automotive service advisor

experienced

columbus oh

germain jaguar land rover

customer communication

repair recommendations

service appointments

repair orders

technician coordination

automotive maintenance

warranty work

customer satisfaction

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, and vision insurance
• 401(k) with employer match
• paid vacation and company holidays
• professional development
• internal promotions
• employee discounts.

Why this role

Previous automotive service advisor experience or similar experience required; automotive repair and maintenance knowledge and proficiency with service software are sought.

About the employer

Germain Jaguar Land Rover of Easton is hiring for this role. Industry: General Automotive Repair. Sector: 81.