Retail Manager — Dallas College Store, Mountain View Campus

Job overview

The Retail Manager role is onsite at the Dallas College Store, Mountain View Campus, in Dallas, TX; pay is $48,400–$62,900 per year. Follett operates campus and virtual stores and provides education technology, services, and print and digital content. The manager leads store operations, develops the team, and drives sales and customer service. The role also maintains campus relationships and supports store performance, operational standards, and the student and campus community experience.

What you'll do

• Execute store operating plans and sales promotions
• lead course-material activities with course materials leadership
• review store financials and manage shrink
• approve markups, markdowns, and write-offs within guidelines
• maintain asset and customer safety
• coordinate campus events and outreach
• recruit, train, coach, and develop staff
• maintain customer service and store standards
• handle escalated complaints.

What we're looking for

Skills & competencies

retail manager

campus store

bookstore

store operations

retail sales

team leadership

customer service

dallas tx

follett

$48,400–$62,900/year

campus relationships

quarterly bonus plan

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision
• voluntary insurance
• 401(k) with company match up to 4%
• 80 hours of vacation plus sick days
• 10 paid company holidays
• quarterly bonus plan.

Why this role

Requires a bachelor’s degree or equivalent and 3–5 years of retail management or strong customer service experience; travel is minimal, less than 10%.

About the employer

Follett is hiring for this role. Industry: All Other General Merchandise Retailers. Sector: 45.