Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Huntington, NY, with pay of $17–$20 per hour. The position is with Christopher Stewart, a State Farm independent contractor agent, and supports the agency’s customer service and insurance needs. The representative assists existing customers with policy questions, coverage, billing, payments, changes, and claim-related inquiries. The role contributes to customer retention and a positive agency experience through accurate service, follow-up, and clear explanations of insurance options.

What you'll do

• Provide service by phone, text, email, and in person
• answer policy, coverage, billing, payment, and change inquiries
• process customer requests
• explain coverage and options
• assist with claim-related questions
• follow up until issues are resolved
• maintain accurate customer and policy records
• identify additional insurance needs
• collaborate with the agent and team.

What we're looking for

Skills & competencies

customer service representative

state farm agent team member

huntington ny

insurance

policy service

customer retention

billing support

claims questions

part-time

monday–friday

9 a.m.–5 p.m.

$17–$20/hr

paid time off

property and casualty license

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance bonuses
• paid time off
• training and development
• free uniforms.

Why this role

The posting specifies Monday–Friday, 9 a.m.–5 p.m., in person with no remote or hybrid option; part-time with potential for full-time.

About the employer

Christopher Stewart - State Farm Agent is hiring for this role. Industry: Direct Property and Casualty Insurance Carriers. Sector: 52.