Overnight Closer — Member Services Representative

Job overview

The Overnight Closer — Member Services Representative works onsite in Seffner, FL, and must be able to work third shift overnight. Compensation is not specified. The role supports Planet Fitness members, prospective members, and guests through front-desk service and end-of-day club closing. The representative creates a positive member experience by handling check-ins, inquiries, tours, and account updates. Closing the business day and preparing the bank deposit help ensure accurate and orderly club operations.

What you'll do

• Greet members, prospective members, and guests
• answer phones
• check members into the system
• sign up new members and provide tours
• update member accounts
• respond to questions and concerns or escalate them
• help maintain club cleanliness
• close the shift for the business day
• prepare the next day’s bank deposit.

What we're looking for

Skills & competencies

overnight closer

member services representative

seffner fl

planet fitness

third shift

overnight

member check-in

customer service

new member sign-up

club closing

bank deposit

fitness club

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED and age 18 or older. Customer service experience is preferred; the posting specifies third-shift overnight work and occasional lifting up to 50 pounds.

About the employer

Planet Fitness is hiring for this role. Industry: Fitness and Recreational Sports Centers. Sector: 71.