Client Care Specialist

Job overview

The Client Care Specialist position is listed in Wichita, Kansas, and the posting describes part-time, full-time, or part-time work with an opportunity to grow into full-time. Pay starts at $15–$25 per hour depending on experience and skill level, with potential bonuses and growth into leadership roles. Optimal Performance offers performance coaching, personal training, nutrition and lifestyle coaching, and recovery and contrast therapy. The role manages the client journey and supports smooth daily operations, from welcoming clients to coordinating recovery sessions and maintaining records. It helps deliver a consistent client experience and supports retention and business growth.

What you'll do

• Welcome clients
• guide check-in for recovery sessions
• manage room scheduling and turnover
• maintain client records and visit logs
• manage bookings, account updates, payments, and memberships
• answer inquiries
• assist with tours and onboarding
• and support client retention, sales pipeline, and marketing efforts.

What we're looking for

Skills & competencies

client care specialist

client experience

wichita ks

optimal performance

part-time

full-time option

$15–$25 per hour

recovery sessions

contrast therapy

scheduling

client records

payments and memberships

sales pipeline

Work arrangement

• Weekend coverage required

Benefits & perks

• Potential bonuses and opportunity for growth into leadership roles.

Why this role

The position may be part-time, full-time, or part-time with an opportunity to grow into full-time; bonuses and leadership growth are possible.

About the employer

Optimal Performance is hiring for this role. Industry: Offices of All Other Miscellaneous Health Practitioners. Sector: 62.