Alarm Monitoring Operator I

Job overview

Alarm Monitoring Operator I, onsite, in Cuyahoga Falls, OH. Compensation is not specified. Securitas Technology is a world-leading provider of integrated security solutions. This role functions in a state-of-the-art 24/7 Alarm Monitoring Center, responding to alarm signals, verifying security information, and notifying emergency services. The position is similar to a 911 emergency dispatcher, requiring quick and accurate responses.

What you'll do

• Respond to all incoming alarm signals in automation software according to documented procedures.
• Notify authorities and contacts when appropriate.
• Log all information into the automation system immediately and accurately.
• Answer a multi-line telephone system.
• Ensure confidentiality of customer information.

What we're looking for

Education

High School Diploma or GED

Experience

1-3 years

Skills & competencies

alarm monitoring operator

securitas technology

cuyahoga falls oh

full-time

mid-shift

2nd shift

3rd shift

weekends required

security

customer service

data entry

telephone answering

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, and Life Insurance
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance

About the employer

Securitas Technology is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.