Dispatcher

Job overview

The Dispatcher role is hybrid in Pittsburgh, PA; the posting says a qualified candidate may have the opportunity to work remotely from home, including potential future remote work as they grow with the company. Pay is $50,000–$90,000 per year, including performance bonuses and commissions. Absolute Heating & Air provides HVAC services to homes and businesses in Pennsylvania and West Virginia. The dispatcher coordinates service schedules and communications so customer requests and technician visits are managed efficiently. The role handles calls and bookings, follows up on open jobs and estimates, and supports job closeout requirements to help the service team meet customer needs.

What you'll do

• Coordinate schedules and communicate with clients
• handle inbound calls, create new accounts, and book jobs
• follow up on open jobs and estimates
• coordinate with team members to meet client needs
• make outbound calls to fill the schedule and arrange return visits
• complete dispatch closeout using a checklist to confirm technicians close jobs appropriately and meet requirements.

What we're looking for

Skills & competencies

dispatcher

hvac dispatch

servicetitan

customer service

scheduling

inbound calls

job booking

technician coordination

absolute heating & air

pittsburgh pa

hybrid

full-time

$50k–$90k/year

monday–friday

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, vision, and dental
• life insurance
• short- and long-term disability
• 401(k)
• profit-sharing options
• bonus structure
• paid time off
• flexible schedule
• growth opportunities
• uniforms
• team competitions
• recruitment and job referrals
• seasonal commitments.

Why this role

ServiceTitan experience is required. The stated schedule is 8:00 a.m.–5:00 p.m., Monday–Friday, with flexibility to start earlier, work later, or take on weekends if desired. Remote work is a potential opportunity, not guaranteed.

About the employer

Absolute Heating & Air is hiring for this role. Industry: Plumbing, Heating, and Air-Conditioning Contractors. Sector: 23.