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Customer Service Representative

TaxFam · Oakland Park, FL · Client service team

Compensation

$18 – $20 /hr

Employment type

Full-time

Work setting

On-site

Location

Oakland Park, FL

Schedule

Day shift

Posted

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Job overview

The Customer Service Representative role is onsite in Oakland Park, FL. Compensation is $18–$20 per hour. The representative supports TaxFam’s personal and business tax-filing services and its mission to provide accurate, transparent, and personable client service. The role responds to client questions about tax filings and financial needs, reviews documents, and handles client information carefully. Working with colleagues to provide accurate, seamless service helps clients feel informed and supported.

What you'll do

  • Assist clients with inquiries about tax filings and financial needs
  • collaborate with team members to provide a seamless and accurate service process
  • represent TaxFam professionally and follow corporate office attire expectations
  • review documents and handle client information with precision and confidentiality.

What we're looking for

Skills & competencies
customer service representative
client support
tax filing
personal tax
business tax
document review
confidentiality
oakland park fl
taxfam
$18–$20/hr
customer inquiries
Work arrangement
  • Weekend coverage required

Why this role

At least one year of customer service or related experience required. Accounting or finance background is a plus but not required.

About the employer

TaxFam is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.

Additional details

Industry sector
54
Industry
Marketing Consulting Services
Occupation code
43-4051.00
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