Customer Relations Representative — State Farm Agent Team Member

Job overview

The Customer Relations Representative — State Farm Agent Team Member role is onsite in Cincinnati, OH. The posting lists a salary of $50,000–$75,000 per year. Joe Dougherty’s State Farm agency describes itself as a newer office focused on growth and customer relationships. The representative supports agency growth by responding to customer inquiries, maintaining client records, assisting with retention, and coordinating with other team members. The role helps deliver client experiences that support the agency’s business and community relationships.

What you'll do

• Manage customer inquiries and resolve issues, maintain and update client records, assist with customer retention strategies, and coordinate with other departments to support customer satisfaction.

What we're looking for

Skills & competencies

customer relations representative

state farm agent team

customer service

client records

customer retention

issue resolution

insurance agency

cincinnati oh

joe dougherty state farm agent

$50k–$75k per year

paid training

licensing costs covered

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus, competitive salary, flexible schedule, paid time off, training and development, advancement opportunities, licensing costs covered, paid third-party training, and quarterly team outings.

Why this role

The posting mentions licensing costs covered by the agency, paid third-party training, quarterly team outings, paid time off, and advancement opportunities.

About the employer

Joe Dougherty - State Farm Agent is hiring for this role. Industry: Direct Health and Medical Insurance Carriers. Sector: 52.