General Manager — Hampton Inn & Suites Buffalo Downtown

Job overview

The General Manager role is onsite in Buffalo, NY, with a salary range of $80,000–$120,000 per year. The position leads the Hampton Inn & Suites by Hilton Buffalo Downtown, one of Buffalo Lodging Associates’ hotel properties. The company emphasizes hospitality and operational excellence. The General Manager provides leadership and support to associates while directing hotel operations. The role develops operational plans, oversees financial and guest-satisfaction targets, supports sales and revenue management, maintains the property and safety standards, and builds a positive hotel culture.

What you'll do

• Develop and execute hotel operational plans
• pursue revenue and guest-satisfaction targets
• forecast financial plans and prepare the annual budget
• lead associates toward service and satisfaction targets
• ensure preventive maintenance of the property and its systems
• manage loss prevention, risk management, safety standards, and claims reporting
• support employment practices and performance management
• represent the property in the community
• participate in sales and revenue management.

What we're looking for

Skills & competencies

hotel general manager

hampton inn & suites

hotel operations

hospitality

guest satisfaction

revenue management

buffalo ny

14202

buffalo lodging associates

$80,000–$120,000 yearly

hotel leadership

Work arrangement

• Weekend coverage required

Benefits & perks

• Weekly pay, paid vacation, sick days and holidays, medical, dental and vision insurance, 401(k) with company match, travel discounts at branded properties, and career growth opportunities.

Why this role

Requires at least two years of hotel General Manager experience with branded-property experience; extensive rooms and food-and-beverage experience; hands-on leadership.

About the employer

Buffalo Lodging Associates, LLC is hiring for this role. Industry: Hotels (except Casino Hotels) and Motels. Sector: 72.