Assistant Operations Manager

Job overview

The Assistant Operations Manager role is onsite in Grand Rapids, MI. Compensation is $55,000–$60,000 per year. The role supports day-to-day management of an assigned parking location and its customer and client service. The position helps keep parking operations within contractual guidelines while supporting staff supervision, reporting, financial and operational goals, and facility upkeep. It contributes to customer satisfaction and the effective operation of the assigned location.

What you'll do

• Assist with day-to-day parking operations
• support customer and client satisfaction
• help develop property-level financial and operational goals
• supervise frontline staff and scheduling
• oversee closing reports, deposits, month-end reports, cashier reports, time cards, hiring, and training
• assist with claims, petty cash, and budgeting
• help maintain and repair parking equipment
• report accidents, policy violations, hazards, and unusual occurrences
• assist with cleanup and other facility duties.

What we're looking for

Skills & competencies

assistant operations manager

parking operations

customer service

staff supervision

cash handling

facility maintenance

grand rapids mi

metropolis technologies

sp+

high school graduate

$55k–$60k per year

Work arrangement

• Weekend coverage required

Why this role

The posting requires a high school graduate and a valid state-issued driver's license with an acceptable driving record; six months of parking experience is preferred. Shift needs may include second or third shift and weekends, depending on location.

About the employer

Metropolis Technologies is hiring for this role. Industry: Parking Lots and Garages. Sector: 81.