Automotive Service Advisor

Job overview

The Automotive Service Advisor role is onsite in Oklahoma City, OK. Compensation is not specified; the posting describes market-leading pay based on experience plus bonuses. The advisor supports the service team at Bob Howard Chrysler Dodge Jeep Ram. The advisor guides customers through vehicle service, translating concerns into repair orders and recommendations while coordinating with technicians and parts staff. Clear updates and follow-through help deliver an efficient service experience and build customer retention.

What you'll do

• Schedule and manage service appointments
• greet customers, perform vehicle walkarounds, and document concerns
• create repair orders with cost and time estimates
• recommend maintenance and services based on vehicle condition and manufacturer guidelines
• coordinate with technicians and parts staff
• update customers on repair status and changes
• deliver vehicles and review completed work
• maintain product and warranty knowledge
• build customer relationships.

What we're looking for

Skills & competencies

automotive service advisor

customer service

service appointments

repair orders

vehicle maintenance

dealership

oklahoma city ok

group 1 automotive

saturday availability

sales experience required

paid training

advancement opportunities

Work arrangement

• Weekend coverage required

Benefits & perks

• Health, dental, vision, life, and disability insurance
• 401(k) with company match
• paid time off
• employee stock purchase and vehicle purchase programs
• paid training and advancement opportunities
• bonuses and Pinnacle Awards Program.

Why this role

Previous customer-facing sales experience required; automotive service advisor experience is a plus; must be willing to work Saturdays; high school diploma or equivalent and valid in-state driver’s license required.

About the employer

Group 1 Automotive, Inc. is hiring for this role. Industry: General Automotive Repair. Sector: 81.