Collections Representative (CSR)

Job overview

The Collections Representative (CSR) role is an onsite, full-time position in Auburn Hills, MI. Compensation is not specified; the posting describes a competitive hourly wage and a bonus program. The role supports collections and customer service at Shermeta Law Group, PLLC. The representative places and receives collection calls, evaluates accounts for possible legal action, performs skip tracing, and handles customer service call situations. The role requires professional communication, attention to detail, data entry, basic math, and comfort with PC applications such as the internet and an auto-dialer.

What you'll do

• Place and receive collection telephone calls, evaluate accounts for legal action, perform skip tracing, and handle customer service call situations.
• Use PC-based applications, including the internet and an auto-dialer, and maintain professional communication during calls.

What we're looking for

Skills & competencies

collections representative

csr

full-time

auburn hills mi

shermeta law group

collections calls

customer service

account evaluation

skip tracing

data entry

auto-dialer

bonus program

paid time off

fitness center

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off
• medical, dental, vision, disability, and voluntary life insurance
• fitness center access
• employee recognition programs, contests, and events. Benefits are subject to eligibility.

Why this role

The posting lists a bonus program, paid time off, medical, dental, vision, disability, and voluntary life insurance, fitness center access, employee recognition programs, contests, and events. Benefits are subject to eligibility.

About the employer

Shermeta Law Group, PLLC is hiring for this role. Industry: Offices of Lawyers. Sector: 54.