Restaurant General Manager

Job overview

The Restaurant General Manager works onsite in Swannanoa, NC. Compensation is not specified. The role manages all functions of a Papa John’s restaurant to support high-quality products, customer service, and profitability. The manager leads restaurant operations and team development, ensuring company policies and legal requirements are followed. The role contributes to sales and profit goals through customer service, staffing, cost controls, inventory, and local marketing.

What you'll do

• Manage restaurant operations and ensure quality products and customer service
• recruit, train, coach, and retain team members
• manage sales and profit goals, food and labor costs, inventory, cash, and restaurant assets
• respond to customer concerns and use feedback to improve operations
• execute local marketing
• maintain safety, security, equipment, and compliance with company policies and applicable laws.

What we're looking for

Skills & competencies

restaurant general manager

swannanoa nc

papa john's

restaurant operations

team leadership

customer service

food quality

sales and profitability

inventory management

local marketing

food safety certification preferred

Work arrangement

• Weekend coverage required

Why this role

High school diploma or GED is required; ServSafe or local/state food service certification and two years of restaurant management or supervisory experience are preferred. A valid driver’s license, proof of insurance, and a satisfactory vehicle are required.

About the employer

Papa John's - P&Z Carolina is hiring for this role. Industry: Limited-Service Restaurants. Sector: 72.