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Deployment Technician

ECR Software Corporation · Boone, NC · Deployment department

Employment type

Full-time

Work setting

On-site

Location

Boone, NC

Schedule

Day shift

Posted

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Job overview

The Deployment Technician role is onsite in Boone, NC. Compensation is not specified. The position supports ECR Software Corporation’s Deployment department and its product line of point-of-sale and self-checkout hardware and software. The technician prepares and configures equipment for customer and internal deployments, ensuring products are staged, checked, and ready to ship. Accurate queue management, inventory coordination, and documentation help the department deliver a quality product and out-of-box experience.

What you'll do

  • Manage the Deployment queue
  • review sales orders for accuracy and viability and prioritize and schedule deployments
  • stage hardware with current images, software, firmware, and drivers
  • maintain shipping materials and small-parts inventory
  • perform equipment cleaning, preparation, bench assembly/disassembly, and low-level electrical and mechanical assembly
  • maintain deployment processes and procedures
  • coordinate with Inventory
  • maintain customer records
  • coordinate shipping and UPS pickups
  • conduct quality assurance checks
  • update tickets with staging and shipping information
  • keep the work area organized and safe
  • cross-train with Inventory and Hardware Support.

What we're looking for

Skills & competencies
deployment technician
hardware staging
point-of-sale hardware
self-checkout systems
boone nc
ecr software corporation
quality assurance
inventory coordination
shipping coordination
hardware assembly
deployment queue
Work arrangement
  • Weekend coverage required

Why this role

The role is intended for a technically qualified individual aspiring to become a subject matter expert in deployed self-checkout and point-of-sale hardware.

About the employer

ECR Software Corporation is hiring for this role. Industry: Software Publishers. Sector: 51.

Additional details

Industry sector
51
Industry
Software Publishers
Occupation code
15-1232.00
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