Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Miami, FL. Compensation is not specified. The role represents Domino’s Franchise by assisting customers and supporting order-related service at the Miami location.

What you'll do

• Respond to customer calls, emails, and chats
• resolve inquiries and complaints
• process orders, refunds, and exchanges
• maintain knowledge of products, services, and policies
• document interactions and update account information
• collaborate with other departments
• escalate complex issues
• and participate in ongoing training.

What we're looking for

Skills & competencies

customer service representative

miami fl

domino’s franchise

customer support

order processing

refunds

customer inquiries

issue resolution

email support

chat support

communication

english/spanish a plus

Work arrangement

• Weekend coverage required

Why this role

The listing includes a Miami location and notes that bilingual English/Spanish skills are a plus.

About the employer

Domino's Franchise is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.