Customer Relations Representative, State Farm Agent Team Member

Job overview

The Customer Relations Representative, State Farm Agent Team Member role is onsite in Frederick, MD, with compensation of $50,000–$80,000 per year. Connie Snook - State Farm Agent’s team supports customers through insurance services and agency operations. The representative builds customer relationships, follows up on client needs, and provides prompt, accurate service on insurance availability, eligibility, coverage, policy changes, transfers, claims, and billing. The role also promotes relevant products and services to support customer relationships and agency growth.

What you'll do

• Establish and follow up on customer relationships
• respond to insurance inquiries about availability, eligibility, coverage, policy changes, transfers, claims, and billing
• promote relevant products and services
• provide prompt, accurate, and friendly customer service.

What we're looking for

Skills & competencies

customer relations

insurance customer service

state farm agent team

frederick md

sales experience preferred

client relationships

policy changes

claims support

billing inquiries

full-time

$50k–$80k per year

Work arrangement

• Weekend coverage required

Benefits & perks

• SIMPLE IRA
• paid time off
• training and development
• advancement opportunities
• performance-based bonus
• flexible schedule.

Why this role

The posting lists a SIMPLE IRA, paid time off, training and development, advancement opportunities, performance-based bonuses, competitive salary, and a flexible schedule.

About the employer

Connie Snook - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.