Regional Manager, Wisconsin

Job overview

The Regional Manager role is based in Oshkosh, WI, with responsibility for multiple centers across a Wisconsin region. Compensation is not specified. Shopko Optical provides eye care products and services and aims to improve patients' sight and lives. The manager oversees regional sales, profitability, service, staffing, training, compliance, and center operations. The role develops teams and operational strategies to meet business goals while maintaining patient and customer experience standards.

What you'll do

• Develop and execute merchandise, operations, and customer-service strategies
• visit centers to assess service standards
• coach opticians
• monitor center operations and resolve exceptions
• improve processes and track regional competition
• oversee onboarding and training
• communicate with centers and corporate partners
• resolve customer concerns
• work with HR on staffing and employee relations
• develop management bench strength
• oversee regional financial operations and budgets
• ensure compliance with applicable laws, HIPAA, company policies, and safety standards.

What we're looking for

Skills & competencies

regional manager

optical retail

multi-unit management

center operations

team leadership

patient experience

compliance

oshkosh wi

wisconsin

shopko optical

Work arrangement

• Weekend coverage required

Benefits & perks

• Competitive wages and bonus incentives
• time off package including vacation, volunteer pay, paid holidays, and personal day
• sick/safe leave
• medical, life, dental, vision, short- and long-term disability
• voluntary benefits
• employee assistance program
• teammate recognition program.

Why this role

Requires five or more years of multi-unit retail management experience and a relevant business degree or equivalent work experience; optical manager leadership experience is preferred.

About the employer

Shopko Optical is hiring for this role. Industry: Optical Goods Retailers. Sector: 45.