Front Office Coordinator – Opioid Treatment Program

Job overview

The Front Office Coordinator – Opioid Treatment Program role is onsite in Concord, NC, and pays $17–$17.50 per hour. McLeod Centers for Wellbeing is a nonprofit provider of substance use disorder treatment focused on healing, hope, and evidence-based care. The coordinator manages front-office interactions and administrative workflows so patients can access services and clinical staff can focus on care. Duties include greeting visitors, scheduling appointments, maintaining records, handling payments, verifying Medicaid eligibility as needed, and coordinating with other departments.

What you'll do

• Greet visitors and manage sign-in, confidentiality agreements, and visitor badges
• answer and redirect calls
• prepare and maintain patient records
• schedule appointments and maintain calendars
• direct patients to clinicians
• facilitate patient payments and balance the cash drawer
• verify Medicaid eligibility as needed
• handle mail and packages
• perform data entry, filing, scanning, and photocopying
• order inventory as needed
• coordinate with departments and support team members.

What we're looking for

Skills & competencies

front office coordinator

opioid treatment program

patient records

appointment scheduling

medicaid eligibility

concord nc

mcleod centers for wellbeing

$17–$17.50/hr

onsite

high school diploma or ged

nonprofit

Work arrangement

• Weekend coverage required

Benefits & perks

• Employer-paid short- and long-term disability, group-term life insurance, Employee Assistance Program, 401(k) match up to 3% after 90 days, paid time off, nine paid observed holidays, and continuing education opportunities.

Why this role

Supports the Opioid Treatment Program; high school diploma or GED required, with healthcare office administration and HIPAA confidentiality experience strongly preferred.

About the employer

Mcleod Centers for Wellbeing is hiring for this role. Industry: Outpatient Mental Health and Substance Abuse Centers. Sector: 62.