Guest Experience Associate, Luxury Car Rental

Job overview

The Guest Experience Associate role is onsite in Brookshire, TX, with pay of $17 per hour plus earned, unlimited monthly commission. Go Rentals operates seven days a week, year-round, and the role requires availability for early mornings, evenings, weekends, and holidays. The associate provides personalized service throughout the rental journey, handling guest questions and rental paperwork, preparing vehicles, and coordinating pickups and drop-offs. The role supports Go Rentals’ focus on customized service and strong guest relationships.

What you'll do

• Welcome guests and provide service at the FBO or hotel
• answer calls and respond to inquiries
• negotiate and open or close rental contracts
• communicate products, services, and policies
• clean and prepare vehicles
• provide guest pickup and drop-off
• build rapport and identify guest opportunities.

What we're looking for

Skills & competencies

guest experience associate

luxury car rental

brookshire tx

go rentals

$17/hr plus commission

guest services

rental contracts

vehicle preparation

pick-up and drop-off

weekend availability

hospitality

customer service

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical coverage
• employer-paid dental and vision
• 401(k)
• paid time off
• employee discounts
• professional development and training
• health and wellness support
• life insurance and disability coverage
• travel assistance
• $40 monthly cell phone stipend.

Why this role

Requires a high school diploma or GED, unrestricted driver’s license, one to two years of driving experience, insurability, sales or customer-service experience, and age 21 or older. Benefits include medical coverage, employer-paid dental and vision, 401(k), paid time off, discounts, training, wellness support, and a $40 monthly cell phone stipend.

About the employer

Go Rentals is hiring for this role. Industry: Passenger Car Rental. Sector: 53.