Member Service Representative / Teller

Job overview

The Member Service Representative / Teller role is onsite in Wilkes-Barre, PA, and pays $16–$18 per hour. Cross Valley Federal Credit Union serves members with financial products and services. The role supports members’ everyday financial needs by processing transactions accurately, answering questions, and resolving concerns. It also helps members identify relevant products while following credit union policies, procedures, and regulatory controls.

What you'll do

• Greet members and provide friendly, professional service
• process deposits, withdrawals, and loan payments accurately
• identify opportunities to cross-sell products and services
• respond to inquiries and resolve concerns
• maintain knowledge of credit union products and services
• follow policies and procedures for regulatory compliance and internal controls.

What we're looking for

Skills & competencies

member service representative

teller

full-time

wilkes-barre pa

cross valley federal credit union

$16–$18/hr

member service

cash handling

deposits

withdrawals

loan payments

financial products

high school diploma

flexible hours

Work arrangement

• Weekend coverage required

Why this role

High school diploma or equivalent required; prior customer service or cash-handling experience is preferred. Flexible hours are required.

About the employer

Cross Valley Federal Credit Union is hiring for this role. Industry: Credit Unions. Sector: 52.