Customer Service Representative — State Farm Agent Team Member

Job overview

The Customer Service Representative — State Farm Agent Team Member role is onsite in Baytown, TX, with a salary range of $60,000–$74,900 per year. Ray Grayson’s agency supports community members with insurance information and customer service. The representative helps customers understand policy information, handles policy changes and updates, processes quotes, and maintains interaction records. The role contributes to agency growth by providing responsive service and coordinating with other team members.

What you'll do

• Answer customer inquiries and provide policy information
• assist with policy changes and updates
• process insurance quotes and follow up with customers
• maintain accurate records of customer interactions.

What we're looking for

Skills & competencies

customer service representative

insurance

policy information

policy changes

insurance quotes

customer records

baytown tx

ray grayson agency

$60,000–$74,900/year

bilingual spanish a plus

Work arrangement

• Weekend coverage required

Benefits & perks

• Performance-based bonus
• advancement opportunities
• paid time off
• training and development
• company parties
• 401(k) matching.

Why this role

The posting notes that fluent bilingual Spanish is a plus and describes internal growth opportunities for driven, sales-minded candidates.

About the employer

Ray Grayson - State Farm Agent is hiring for this role. Industry: Insurance Agencies and Brokerages. Sector: 52.