Program Assistant — Center for Supportive Services

Job overview

The Program Assistant is an onsite, full-time position in Buffalo, NY, supporting Evergreen Health’s Center for Supportive Services at its 206 and 200 South Elmwood locations. The listed annual salary range is $46,000–$48,000. Evergreen Health describes its work as providing culturally competent care to the community. The assistant provides clerical, organizational, and patient-contact support across Housing/YouPLUS, THRIVE, and the Victorian. By handling calls, referrals, records, resource updates, and reporting support, the role helps programs coordinate patient needs and maintain accurate, confidential information.

What you'll do

• Provide a welcoming, customer-service-oriented patient experience
• handle incoming calls, self-referrals, and community resource requests
• use electronic medical records
• support administrative desks and program communications
• assist with chart reviews, data checks, and quality tasks
• help prepare food pantry grocery-bag distributions
• assist walk-in patients with screening
• update community resource materials
• coordinate with the team
• maintain accurate files under HIPAA confidentiality policies
• assist with periodic reports.

What we're looking for

Skills & competencies

program assistant

center for supportive services

patient support

administrative support

human services

electronic medical records

hipaa

food pantry

buffalo ny

evergreen health

$46,000–$48,000/year

full-time

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical insurance plan options
• dental and vision coverage at no cost
• four weeks of PTO in the first year
• 403(b) with company match
• paid parking or monthly metro pass
• professional development
• paid lunch breaks.

Why this role

Supports multiple programs within the Center for Supportive Services; requires an associate degree in human services or two years of relevant experience, and proficiency with Microsoft Office or related software.

About the employer

Evergreen Health is hiring for this role. Industry: All Other Miscellaneous Ambulatory Health Care Services. Sector: 62.