Medical Assistant / Patient Service Representative

Job overview

The Medical Assistant / Patient Service Representative role is onsite in South Milwaukee, WI, with compensation not specified. The Muslim Community & Health Center is preparing to open an additional location to expand access to services and reach more community members. The cross-trained employee primarily performs medical assistant duties and may support patient service functions based on patient volume, staffing, and operational needs. The role supports coordinated, patient-centered care and efficient clinic flow across clinical and administrative work.

What you'll do

• Perform pre-visit screenings and document vital signs and patient history
• assist providers with examinations and procedures
• perform point-of-care testing, vaccinations, specimen collection, and EKGs according to protocols
• maintain exam rooms and supplies
• respond to medical emergencies under clinic protocols
• support patient check-in and check-out, scheduling, calls, portal messages, insurance verification, referrals, records, and front-desk tasks
• coordinate communication among patients, providers, and care team.

What we're looking for

Skills & competencies

medical assistant

patient service representative

outpatient clinic

clinical support

patient check-in

epic emr

south milwaukee wi

muslim community & health center

full-time

monday–friday

cpr certification

vaccinations

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision benefits
• holiday pay
• ongoing training and career advancement opportunities.

Why this role

Full-time, 40 hours per week; clinic operates Monday–Friday. Required: high school diploma or GED, medical assistant program or equivalent clinical training, outpatient or healthcare MA experience, and CPR certification. Certified Medical Assistant credentials, Epic experience, and listed community languages are preferred.

About the employer

Muslim Community & Health Center is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.