Senior Manager, Customer Success
Compensation
$125k – $135k /yr
Employment type
Full-time
Work setting
On-site
Location
Lansing, MI
Schedule
Day shift
Posted
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Job overview
The Senior Manager, Customer Success is an onsite role based in Lansing, MI, with compensation specified as $125,000 - $135,000 per year (plus commission). This position supports iCIMS by leading high-performing teams to drive customer adoption, retention, and value realization. The role exists to translate organizational priorities into execution, optimize processes, and foster operational excellence. The manager partners with cross-functional stakeholders to ensure alignment and exceptional customer outcomes.
What you'll do
- Leading and developing success teams, driving operational performance, overseeing customer portfolios, and building cross-functional partnerships.
What we're looking for
- Skills & competencies
- full-timeday shiftlansing micustomer successmanagementsaasonsiteno on-callweekend required$125k-$135k/yr
- Work arrangement
- Weekend coverage required
Benefits & perks
- Medical, dental, vision, 401(k), parental leave, open vacation policy, tuition reimbursement.
Why this role
Leading enterprise hiring platform, focus on AI innovation and global scale.
About the employer
iCIMS is hiring for this role. Industry: Marketing Consulting Services. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Marketing Consulting Services
- Occupation code
- 11-2021.00
You'll be redirected to the employer's application page.
Listing ID: 72239320-802a-47d6-88a3-b83bef4bba4f