Learning and Development Manager, Luxury Hotel

Job overview

The Learning and Development Manager role is onsite in Nashville, TN. Compensation is $70,000–$75,000 per year. The role supports a luxury hotel’s service culture and helps team members develop the skills needed to deliver guest experiences. The manager coordinates training and onboarding, partners with department leaders to identify learning needs, and tracks program participation and effectiveness. This work supports employee growth and the hotel’s service standards.

What you'll do

• Coordinate training sessions, workshops, and learning materials
• lead and support new-hire orientation and onboarding
• partner with department leaders to identify training needs
• support employee development and mentorship
• track participation, feedback, and program effectiveness
• champion Forbes-level service standards and continuous learning.

What we're looking for

Skills & competencies

learning and development manager

luxury hotel

employee training

new-hire orientation

onboarding

leadership development

service standards

hospitality

nashville tn

gecko hospitality

$70k–$75k per year

medical dental vision

401(k) match

pto

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, dental, and vision coverage
• 401(k) with company match
• paid time off
• free onsite parking subject to availability
• free team member meals
• hotel and property discounts.

Why this role

Hotel, hospitality, or luxury service experience is strongly preferred; experience with Forbes standards from a Four- or Five-Star hotel is highly preferred.

About the employer

Gecko Hospitality is hiring for this role. Industry: Convention and Trade Show Organizers. Sector: 56.