Customer Service Manager

Job overview

Customer Service Manager is an onsite, full-time position in Stuart, FL. Compensation is not specified. The role supports customer service operations at APP Jet Center Stuart. The manager oversees customer-facing desk and phone operations, coordinates service during busy periods, and monitors invoicing and accounts receivable. The position helps maintain accurate transactions, effective communication between desk and ramp staff, and consistent customer service.

What you'll do

• Supervise lobby and phone service
• coordinate customer service representative schedules with the general manager and cover the desk when needed
• assist customers during peak periods
• coordinate customer handling
• monitor vehicle movements
• facilitate communication between desk and ramp staff
• verify data entry and ancillary-service billing
• review invoices and accounts receivable
• address invoice issues and errors
• set up new accounts and update customer records
• and train customer service representatives and new line technicians.

What we're looking for

Skills & competencies

customer service manager

app jet center stuart

stuart fl

customer service

team leadership

scheduling

invoice review

accounts receivable

customer accounts

staff training

aviation services

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, retirement plan, paid time off, and professional development opportunities.

About the employer

APP Jet Center Stuart is hiring for this role. Industry: Other Airport Operations. Sector: 48.