Customer Service Management Trainee

Job overview

The Customer Service Management Trainee role is an onsite position based in Wadsworth, IL. Compensation is specified as $29 to $34 per hour, and this role supports the Kenosha branch of Uline, a leading distributor of shipping and industrial materials. This role exists to develop future leaders through a comprehensive hands-on training program. The trainee will manage and develop a team of customer service representatives, set performance goals, and identify opportunities to improve department procedures.

What you'll do

• Master customer service management through hands-on training
• manage and develop a team of representatives
• set clear performance goals
• evaluate team performance
• provide constructive feedback
• review and improve department procedures.

What we're looking for

Skills & competencies

full-time

day shift

wadsworth il

uline

management trainee

customer service

onsite

no on-call

drug-free workplace

eeo employer

$29-$34/hr

Work arrangement

• Weekend coverage required

Benefits & perks

• Health insurance, 401(k) with 6% match, paid time off, paid holidays, tuition assistance, on-site fitness center.

Why this role

Includes comprehensive training, 401(k) with 6% match from day one, and tuition assistance.

About the employer

Uline, Inc. is hiring for this role. Industry: Telemarketing Bureaus and Other Contact Centers. Sector: 56.