Alarm Monitoring Operator I

Job overview

Alarm Monitoring Operator I This is an onsite position in Massillon, OH, with a full-time schedule that includes mid-shift, 2nd, or 3rd shifts, holidays, and weekends. Compensation is not specified. Securitas Technology is a world-leading provider of integrated security solutions. This role involves responding to alarm signals, verifying security information, and notifying emergency services, similar to a 911 dispatcher. Key functions include managing alarm events, answering a multi-line telephone system, and performing data entry with urgency and accuracy.

What you'll do

• Respond to all incoming alarm signals in our automation software according to documented procedures. When deemed appropriate, calls the premise, notifies the authorities, and calls a list of contacts. Logs all information into the automation system immediately and accurately
• Answers the multi-line telephone system
• Ensures confidentiality of customer information at all times

What we're looking for

Education

High School Diploma or GED

Experience

1-3 years’ work experience

Skills & competencies

full time

alarm monitoring

security

massillon oh

securitas technology

dispatcher

24/7 operations

data entry

customer service

shift work

Work arrangement

• Weekend coverage required

Benefits & perks

• Medical, Dental, Vision, and Life Insurance
• Company Paid Short Term and Long-Term Disability
• 401K with 60% Match up to 6% of salary
• Paid vacation, holiday and sick time
• Educational Assistance

About the employer

Securitas Technology is hiring for this role. Industry: Commercial Printing (except Screen and Books). Sector: 32.