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Guest Service Advocate

Primo Partners - Ben & Jerry's · Alexandria, VA · Ben & Jerry’s scoop shop

Compensation

$12 – $19 /yr

Employment type

Part-time

Work setting

On-site

Location

Alexandria, VA

Schedule

Day shift

Posted

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Job overview

The Guest Service Advocate role is an onsite, part-time position in Alexandria, VA; compensation is described as a competitive hourly rate plus tips, with no numeric rate specified. The role supports Primo Partners’ Ben & Jerry’s scoop shop, a locally owned franchise described as a community staple since 2008. The advocate serves guests, shares knowledge of ice cream flavors, and supports shop operations during shifts. The work contributes to memorable guest experiences and the shop’s service standards.

What you'll do

  • Engage with guests and provide customer service
  • share knowledge of flavors
  • scoop and serve ice cream, prepare waffles, and provide flavor guidance. Support shop operations and maintain service standards during shifts.

What we're looking for

Skills & competencies
alexandria va
primo partners
ben & jerry's
guest service
customer engagement
ice cream
scoop shop
flavor knowledge
operational support
tips
free large item after shift
birthday cake
Work arrangement
  • Weekend coverage required

Benefits & perks

  • One free large item after each shift and a complimentary birthday cake during the employee’s birthday month.

Why this role

The posting offers one free large item after each shift and a complimentary birthday cake during the employee’s birthday month.

About the employer

Primo Partners - Ben & Jerry's is hiring for this role. Industry: Snack and Nonalcoholic Beverage Bars. Sector: 72.

Additional details

Industry sector
72
Industry
Snack and Nonalcoholic Beverage Bars
Occupation code
41-2031.00
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