Part-Time Front Office Assistant

Job overview

The Part-Time Front Office Assistant role is onsite in Pinehurst, NC. Compensation is not specified. QualDerm Partners operates a multi-state dermatology network focused on skin health, education, prevention, and dermatologic care. The assistant manages patient registration and front-office processes, including appointment scheduling, insurance verification, and payment collection. The role supports efficient clinic operations and a professional, helpful experience for patients, families, providers, and visitors.

What you'll do

• Greet patients and visitors in person and by phone
• record arrivals in the practice management system
• verify patient identity and create accounts as needed
• prepare appointment paperwork
• contact patients about missed appointments and document rescheduling
• schedule appointments
• maintain accurate patient records
• verify insurance eligibility and financial status
• alert billing about prior authorization needs
• process copays and balances
• maintain an organized reception area
• protect confidential information.

What we're looking for

Skills & competencies

part-time front office assistant

pinehurst nc

qualderm partners

patient registration

medical reception

appointment scheduling

insurance verification

practice management system

patient check-in

customer service

dermatology

Work arrangement

• Weekend coverage required

Benefits & perks

• 401(k) with company matching and immediate vesting, paid time off accrued from day one, six paid holidays and one floating holiday, employee discounts, and referral bonuses.

Why this role

High school diploma required; associate degree preferred. One year of customer service experience in a healthcare office is preferred.

About the employer

QualDerm Partners is hiring for this role. Industry: Offices of Physicians (except Mental Health Specialists). Sector: 62.