Customer Service Representative

Job overview

The Customer Service Representative role is onsite in Surprise, AZ; compensation is not specified. The position supports FastSigns Surprise customers and shop sales, from initial inquiries through estimates, work orders, and order updates.

What you'll do

• Greet walk-in customers and identify needs
• estimate projects ranging from business cards and banners to monument and illuminated signs
• communicate with customers by email and phone
• coordinate outsourced resources and vendors
• answer calls, follow up on leads, process payments and invoices, communicate order status and production changes, and maintain the retail environment.

What we're looking for

Skills & competencies

customer service representative

customer service

shop sales

sign projects

estimates

work orders

customer communication

payments and invoices

surprise az

fastsigns surprise

retail experience

microsoft office

Work arrangement

• Weekend coverage required

Why this role

Requires a high school diploma or GED and two to three years of retail experience, preferably in sign or fabrication shops.

About the employer

Fastsigns¬Surprise, Az is hiring for this role. Industry: Graphic Design Services. Sector: 54.