Full-Time Keyholder, Ala Moana

Job overview

The Full-Time Keyholder, Ala Moana role is onsite at Ala Moana Center in Honolulu, HI, with pay of $21–$23 per hour. Rothy’s makes shoes and bags using recycled plastic bottles and describes its retail stores as focused on customer connection and personalized service. The keyholder supports a service-first sales floor and smooth store operations by delivering customer experiences, coaching peers, and supporting sales and store standards. When assigned, the keyholder may serve as Manager on Duty and help ensure daily operations and visual merchandising are on track.

What you'll do

• Model customer service and selling on the sales floor
• coach team members on brand standards
• support personal and team sales
• build customer relationships through clienteling
• assist with in-store events
• reinforce onboarding, training, service expectations, and product knowledge
• act as Manager on Duty when assigned
• complete assigned operational responsibilities and communicate progress to store leadership.

What we're looking for

Skills & competencies

keyholder

retail sales

ala moana center

honolulu hi

rothy's

customer experience

clienteling

team coaching

store operations

$21–$23/hr

full-time

40 hours per week

weekend availability

evening and opening shifts

paid time off

401(k) match

health plans

employee discount

Work arrangement

• Weekend coverage required

Benefits & perks

• Paid time off, 401(k) matching, health plans, supplemental mental health benefits, monthly wellness reimbursement, and employee discounts.

Why this role

The role may serve as Manager on Duty when assigned and includes customer experience work and team leadership and operational responsibilities.

About the employer

Rothy's is hiring for this role. Industry: Clothing and Clothing Accessories Retailers. Sector: 45.