Head of Client Services
Compensation
$100k – $115k /yr
Employment type
Full-time
Work setting
On-site
Location
Towson, MD
Schedule
Day shift
Posted
You'll be redirected to the employer's application page.
Job overview
The Head of Client Services role is remote, with a Monday–Friday schedule; the listing states a base salary of $100,000–$115,000 and $150,000 OTE. Knak Digital is described as a digital service firm serving a digital agency portfolio. The role leads senior client relationships and project management, overseeing enterprise digital implementation delivery and supporting account expansion. It contributes to client satisfaction, retention, and growth while coordinating delivery across project, design, and SEO teams.
What you'll do
- Own senior client relationships
- lead and develop the project management team
- serve as an escalation point
- oversee enterprise digital implementation projects, timelines, budgets, and scope
- coordinate with design and SEO leads
- support proposals, statements of work, and pre-sales conversations for existing accounts.
What we're looking for
- Skills & competencies
- head of client servicesremotemonday–fridayknak digitalclient relationshipsproject managementdigital agencyenterprise implementationsaccount growthagilewaterfall$100k–$115k base$150k ote
- Work arrangement
- Weekend coverage required
Why this role
Remote Monday–Friday role with a defined path to Director tied to demonstrated new-business contribution; occasional travel for client meetings or company events.
About the employer
Knak Digital is hiring for this role. Industry: Advertising Agencies. Sector: 54.
Additional details
- Industry sector
- 54
- Industry
- Advertising Agencies
- Occupation code
- 11-2021.00
You'll be redirected to the employer's application page.
Listing ID: 7179484c-22eb-4aef-860a-c250355efbb4